Friday, January 08, 2010

SharePoint alerts and timer problem

The issue: MOSS2007 periodically stop run "Immediate Alerts" job - the job hangs in "Initializing" state and no alerts will be processed. The simple fix to stop and start "SharePoint Services Timer service" on the MOSS2007 server (if you cannot stop it - just end "OWSTIMER.EXE" process form "Task Manager". Additionally,that you might need to do is to clear SharePoint cache

  • Go to Services and stop Windows SharePoint Services Timer service
  • Go to C:\ProgramData\Microsoft\SharePoint\Config\GUID directory
  • Edit the cache.ini file and change the number to 1
  • Delete all the xml files
  • Start Windows SharePoint Services Timer service


  1. Anonymous11:43 AM

    Thank you so much for sharing this tip. Helped me to solve similar issue.

  2. Anonymous8:36 PM

    Thank you. It work in the first time when the Timer job status for Immediate alerts and workflow are succeeded at 100% but then 30 minutes later it stalled at 0% (Initialized). Please advise, Thank you